tkassam The info you've copied and pasted into the reply is what I was looking for. I already have a dxdiag; this is just specifying the type of crash and what directly caused it. In your case, the report is saying that Sims 4 (in DirectX 9 mode) crashed because Sims 4 (DX9 mode) crashed, because of an access violation. This isn't helpful by itself, unfortunately, in that it doesn't point to an outside trigger that could be dealt with.
However, since your original post, there have been a number of reports of crashes specific to certain lots in the new world, including on systems with no apparent issues other than the game crashes. So I'd like to know whether there's any pattern to the lots you're playing on.
I'd also like a lastcrash file, the newest one you see in Documents > Electronic Arts > The Sims 4. You'd need to open it and delete its first line of text in order to be able to attach it to a reply.
Please let me know whether you get crashes in DirectX 11 mode as well.
puzzlezaddict I'm not sure what you mean by patterns to the lots I'm playing. I always play the treehouse lot in Innisgreen but I noticed that every time I tried to exit build mode from the world view on a lot the game would crash on the 1st, 2nd or 3rd attempt. Kinda random, yet it always happened by the 3rd attempt if not sooner. So I avoid worldview to edit lots.
I just played in Dx11 mode and the game crashed again when I tried to exit CAS with the Infant in my household. Going to try to attach the Last crash report minus the first line. Looks like jibberish to me. Thanks for all your assistance in this matter.
