Error 111:38f95fdc:878fceae
I updated Sims 4 this evening and now my game is failing to load every time. I get the error code: 111:38f95fdc:878fceae and no matter what i do I cant get back to my game. I have deleted all mods an...
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HI @Brittney14
Try resetting your user files as described in the factory reset described in this post: http://answers.ea.com/t5/The-Sims-4/FAQ-Troubleshooting-Steps-amp-Known-Issues/m-p/3621199
You won't loose anything. Just make sure to not delete any files and make a backup.
After renaming, repair your game by right clicking on the game in Origin.
Try on a new game with nothing added back first (start new game). If it works, put back your save game and try again. If it still works, you can start putting stuff back.
- Options.ini (or just re-set all your settings manually)
- Tray Folder
- Screenshots/Videos/Custom music
- Rest of the save games (leave out slot_00000001.save which is the autosave and no longer needed - if you still have it)
- Custom content like clothing, hair, skins, make up ....
- Mods (one by one, making sure they all still work)
The rest does not need putting back, cause they are mostly cache files that recreate or log files that are not needed for the game.
Can I save the back up to my desktop?
- @Brittney14 Are you familiar with copying around files and stuff ? If not, try get someone to help you out.
You just copy the files to either your desktop or some other place for savekeepingI planed on just right clicking copy on the sims 4 file and then past onto the desktop, i can copy it that way right?
