Hello,
Yes we always run it via Nvidia. I got my Husband to take a look and it seems that the Nvidia drivers had another update yesterday which appears to have fixed the problem.
Thank you all for your help.
We do need the full thing.
Please follow this how to on how to gather your DxDiag.
You can post the DxDiag by using Pastebin and share the link with us in this topic. Or paste the full thing in between spoiler tags.
Don't paste it directly into your answer, because that won't fit.
I've looked up your error, found this:
Can't run The Sims 4 with the video card in this system. Please check that the video card meets the minimum specifications and that the latest video drivers are installed
[0e6d1221:1df4e8dc:80010000:00000000]
Could it be the same error?
The person having this error had to restart the computer to make it disappear.
Hello,
I've tried the restart but still have the same problem unfortunately.
Here is the link to Pastebin - http://pastebin.com/FPibTuKJ
