Forum Discussion
@adermc93 A factory reset might be less work overall, especially if you're not worried about losing a lot of data. And you're right, there's no guarantee that any of these steps will help. This particular error can be extremely stubborn.
If you'd like to preserve your saves, you can upload them to a free filesharing site like Google Drive or Dropbox, then download them once your game is working again. You could do the same with mods, but it might be better to download new copies anyway, so you can check that they're all updated to work with the latest patch.
Yeah that’s a very good point. Okay, I’ll try and do a factory reset on my laptop and see how I go with that. Once I install Origin again, the sims 4 and the packs I have already bought should still be there shouldn’t they? I have my code for the Sims 4 incase I need to enter it again, so hopefully all the packs should still be there