Forum Discussion
As others have experienced in this forum, I am running into this same error. Sims 4 will not start, and produces the error:
Unable to start:
Initialization error at start up.
135dec40:etc:etc]
I have read several threads on the subject, but the fixes which worked for others have not worked for me.
Windows 10 Pro v 20H2, fully up to date and so are the drivers
I have performed the following:
1. Verified that CONTROLLED FOLDER ACCESS is turned OFF
2. Uninstalled Origin, run cccleaner to clean up, rebooted, and reinstalled.
3. Uninstalled Sims 4, ccleaner, reboot + reinstall
4. Uninstall Origin AND Sims 4, ccleaner, reboot + reinstall
5. Start Origin and Sims 4 as administrator
6. Start Origin and Sims 4 in compatibility mode for Windows 7 and Windows 8
7. Start Origin and Sims 4 as administrator in compatibility mode for Windows 7 & 8
Dxdiag output attached
Hope you all can help!
EDIT:
I have also completed a repair of the game from within the Origin app. Still receiving the same error when trying to run the game.
EDIT2:
If I switch it to run in 32 bit mode, it simply fails to start, without any error message. Switching it back to 64 bit makes the error return.
- 4 years ago
I would, but now it is not erroring at all, just returning to the Origin app.
I thought the rest of the error was just the computer MAC address?
I guess I will remove and re-install the game, again, to see if it generates the error again. This is very frustrating. It is essentially a clean built computer as well, as of a few weeks ago, with nothing else really installed on it.
- 4 years ago
Ok, reinstall and now the error is back:
Unable to start:
Initialization error at start up.
[135dec40:3fbbecd0:00000064:00000000]
- crinrict4 years agoHero+@MTHEALUNDH99 This part of the message seems important: 135dec40:3fbbecd0
I'm not exactly sure what means what but I merged your post with the main thread on this error code.
Could you try reinstalling all VC++ redistributables or repair them.- 4 years ago
I did do that, but it was very early on. On several of the origin/sims4 reinstalls, I went ahead and removed the vc runtimes as well, and let the reinstaller put them back on.
But I will remove them, run ccleaner, reboot, reinstall, and try again.
Another symptom I get is that when Origin is busy doing anything, like installing (a ton of addons) or repairing the game, it runs the CPU at 100% and grinds to a halt. It is an underpowered machine, but it kills it.