Forum Discussion
@2276165 I haven't found one.
Could you please provide the following info
- Are you on Mac or PC ?
- Are you playing the Origin or Steam Version ?
- Please post your DxDiag if on PC (see above)
- What's your Origin Version ?
- What language are you playing the game in ?
- What language is your Origin in ?
- Is that the exact number your getting or is yours a bit different ?
- What security software are you using ?
-PC
-Origin
-added
-I just got it so latest version as far as I'm aware
-English
-English
-Exact
-Just regular old windows defender, I turned the compressed folder access off.
- 4 years ago@Mintyshakeu this was the info from these btw
-
Could you please provide the following info
- Are you on Mac or PC ?
- Are you playing the Origin or Steam Version ?
- Please post your DxDiag if on PC (see above)
- What's your Origin Version ?
- What language are you playing the game in ?
- What language is your Origin in ?
- Is that the exact number your getting or is yours a bit different ?
- What security software are you using ? - crinrict4 years agoHero+@Mintyshakeu Did you repair/reinstall the redistributables yet ?
- 4 years ago
What ones were off? I am in no way a tech expert so I don't know what exactly I'm supposed to do
- 4 years ago
I just reinstalled visual c++ and it didn't work
- 4 years ago
I have currently:
reinstalled vc
reinstalled origin
tried repairing through origin
done the folder access thing in defender
- crinrict4 years agoHero+@Mintyshakeu Could you post a picture of your add programs vc++ section ?
Open open add/remove programs, then scroll down to the vc++ redist section and screenshot which ones you have installed - 4 years ago
here is a sc
- crinrict4 years agoHero+@Mintyshakeu You have 3 for 2015-2019 .. what's the different for those ? Do you also have 2005 and 2008 installed ? not sure if those are needed anymore)
- 4 years ago
I uninstalled all but the 2015-2019 ones
I'm not sure why there's 3? I think they are all different versions
one says 14.28.29334.0
one says 14.27.29112.0
and the other one says 14.28.29910
- 4 years ago
And no I do not have 2005 and 2008 installed
- crinrict4 years agoHero+@Mintyshakeu I would uninstall all of them so you don't have anyhting and then reinstall the following:
- 2010
- 2012
- 2013
- 2015-2019
If that doesn't work, also install 2005 and 2008
Try the all-in-one runtime: https://sereby.org/site/All%20in%20One%20Runtimes&lang=en - 4 years ago
Hi! Unfortunately this hasn't worked, I tried getting both x64 and x86 as well and no luck. Any other options?
- crinrict4 years agoHero+@Mintyshakeu If it's not the redistributables, I don't know what's causing it.
- 4 years ago
Is there a way to report it to the developers?
- crinrict4 years agoHero+@Mintyshakeu I've forwarded this already but you can try support or the official twitter.
The more reports they get, the better. Do link them this thread saying you already posted in the forums. - 4 years ago
Thanks to you and this thread i have found a solution that worked for me. I installed Sims4 on 3 PC where it worked and I did the same on another PC and it failed with the exact error code that is mentioned here. I tried all the things mentioned in the thread with no luck until i repaired the vc++2013. I wanted to deinstall it and in the windows menu add or delete programms i clicked on uninstall and then in the vc++ window i clicked on repair. I did this with all 4 applications that had vc++ 2013 in the name (or similar). And even without restarting the PC it just worked. So i think repairing the 2013 vc++ is better then reinstalling which did abolutely nothing for me. I hope this info helps and thanks again.
Best Regards - 4 years ago
Thanks go to Crinrict
- 4 years ago
Hey was just wondering if anyone has any other suggestions as to why this is happening
Did notice in my case legacy edition runs completely fine just 64bit gives me problems, and yes my pc is 64 bit
- 4 years ago
All this time has passed and I still haven't found a solution. I don't have sims 4 anymore on my computer. it's really sad.