Error while launching The Sims 4
I have a problem with The Sims 4 for the last month. After I try launch the game in EA App or in the game folder it just doesn't work, I get the messenge saying "Error. Try to turn the game on later"...
Forum Discussion
@Paula11133222 Given the other issues you're reporting, as well as the errors in your dxdiag (and thanks for providing one), I would go straight to a repair install of Windows. Here's how (option two):
https://www.elevenforum.com/t/repair-install-windows-11-with-an-in-place-upgrade.418/#Two
This shouldn't delete any of your data, but if you get to step 14 and are NOT asked to keep personal files and apps, back out and start over.
Once you've finished the repair install, please uninstall the EA App with Revo, again, and reinstall it in another brand-new admin Windows account. The account should be local, as in, not linked to your Microsoft account. Please first repair Sims 4 in that account, then try to play.
If you use a third-party antivirus, please disable it, temporarily of course, before reinstalling the EA App, and don't reenable it until after you've tested Sims 4. As long as you don't do anything else at the same time, your computer should be safe.
@puzzlezaddict Small update. My comupter after countless tries finally downloaded the update and now the DTS:X Ultra works. I used "EA Update" and now instead of "Error. Try to turn the game on later" I got the error "Wait for the official release date (). In the meanwhile you can go to the game centrum to learn about the games dates of release" and no, I didn't bought anything, it's still the same. I tried uninstalling EA app again by the Revo Unistaller, but it didn't worked. Also, this error doesn't show in the Reliability Monitor.
@Paula11133222 I've never heard of that error. Could you post a screenshot of it?
@puzzlezaddict Of course. I change my EA App language, my translation of the error was not entirely correct
EA_SolaireCommunity Manager
As a test, please go ahead and create a brand new EA account and claim The Sims 4 base game for free on this new account- let me know if you see this error on the new account as well.
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