Forum Discussion
puzzlezaddict
1 year agoHero+
@Paula11133222 I've never heard of that error. Could you post a screenshot of it?
1 year ago
@puzzlezaddict Of course. I change my EA App language, my translation of the error was not entirely correct
- EA_Solaire1 year ago
Community Manager
As a test, please go ahead and create a brand new EA account and claim The Sims 4 base game for free on this new account- let me know if you see this error on the new account as well.
- 1 year ago@EA_Solaire It actually worked! Does it mean that something is wrong with my EA Account? Because when I returned to my EA Account it doesn't work again
- 1 year ago
I did chatted with EA Support and they couldn't help, they said they gonna check out this issue with team though