Forum Discussion

BlackChola's avatar
6 years ago

Eternal splash screen after Sims 4 University download

Oh dear!

So after finally being able to get rid of legacy and play the game on a 64 bit laptop, I have not been able to actually play the game since as I get stuck on the splash screen, no matter how many hours I leave the game to load!

Any suggestions? 

2 Replies

  • kreatora's avatar
    kreatora
    Hero (Retired)
    6 years ago
    @BlackChola

    - If you have any mods move the mods folder to the desktop.
    Delete localthumbcache.package file in the game folder. Delete also all folders with the word "cache" in the name.
    Fix the game in Origin.
    Origin/Library -right-click on TS4 - option "Repair game"
    You have to wait until Origin will fix all packs, not only the base game.
    Turn on the game to create a new, empty mods folder. Check if a game is working now properly
    If it is fixed, copy from desktop your mods and CC and paste it in the new mods folder. First, paste script mods every time checking if the game is working properly. Do the same with CC but if you have a lot of this, try the 50/50 method ( divide your CC into smaller batches for example 50 pieces in one subfolder and check these subfolders one by one)

    - If you don't have CC or mods delete this file and fix the game also.

    - If it will not work try doing a factory reset as described in this post:
    https://sims4.crinrict.com/eng/2014/09/resetting-the-game-to-factory-settings-without-reinstalling/


    I don't work for EA