Forum Discussion

currajordyn's avatar
currajordyn
6 years ago

Expansion Pack Missing and "Unowned"

Product: The Sims 4 Platform:PC Which language are you playing the game in? English How often does the bug occur? Every time (100%) What is your current game version number? Sims 4 What expansio...
pc
jpkarlsen's avatar
jpkarlsen
Hero (Retired)
6 years ago

@currajordyn 

Do you have another Origin/EA account that you may have the expansion on?

  • CierraJordyn050's avatar
    CierraJordyn050
    6 years ago

    No, I had another account a long time ago but no longer have the login info for the email connected to it. The account in question is the only one I’ve used for the last 2 years, and the only one I’ve bought expansion packs on. I was able to play the expansion on this account a week ago after repairing the game, but that was the only time that solution worked.

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