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mlambert09's avatar
mlambert09
Newcomer
3 days ago

Expansion pack owned but not playable

I bought and downloaded Get Famous. In manage worlds it says that it is owned, however, cannot play the world. Also, new build items are not available. I have restarted the app, my computer, done updates, and tried to fix the game with no luck.

1 Reply

  • EA_mplsnow's avatar
    EA_mplsnow
    Icon for Community Manager rankCommunity Manager
    2 days ago

    Hey mlambert09​

    If you haven't already, please check whether Get Famous is active under Marketplace > My Collection > Pack Selection. If the pack is deactivated, you'll need to select it and click 'Confirm' to reactivate it. 

    Let us know what you're seeing there, thanks!