Expansion Pack Popups every time I start game
I recently purchased several expansion packs for my kid's account. Every time she starts the game up, she has to "X" out of a popup for each expansion pack that was installed. Is this a glitch? Can t...
Forum Discussion
d5fc0c1469536b75 Are you playing Sims 4 with two different EA accounts on this computer, or only the one? Is the Windows account you're using an admin account or not? It's possible a lack of admin permissions is the underlying cause, although it would be strange for this to be the only symptom.
Is OneDrive running on this computer? Even if not, is the Sims 4 data inside a OneDrive folder? To find out, right-click ReticulatedSplinesView (or any file in this Sims 4 folder) and select Properties > General, then look at the Location.
Separately, if you create a new admin Windows account on this computer, and it's local (not linked to your Microsoft account or any email), and you launch the game a few times in this account, do the pop-ups go away? If so, you could get around the problem, without any other interventions, by copying that account's file to whichever Windows account your kid uses. The C:\Users\Public folder is a great place to drop files when you want to transfer them from one Windows account to another.
puzzlezaddictyes, we both have an EA account. She has the kid account. She is also playing the game in her non-admin windows profile, so maybe it is an issue with not having admin rights.
I did have issues with onedrive syncing files, but that was a while back and have since unlinked my onedrive account from the PC and resolved that issue. Not a factor with the issue here.
If I understand, I should launch the game within an admin account, but logged in with her EA account since the expansion packs were redeemed with her account. See if the pop ups go away. If they do, then copy the Reticulated file over to her game files in her non- admin account. Is this correct?
Community Highlights
- EA_Cade8 months ago
Community Manager
