expansion pack stuff shows not installed
i bought three expansion packs yesterday and the items and worlds are not showing up in my game. on steam and EA app they show as installed but when i load up the game, the worlds are greyed out and ...
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I'm having the exact same issue, I just bought two expansion packs and they are greyed out. When I click on the marketplace option, it shows all my owned add-ons and the two I just bought show "deactivated" in there.
I FOUND A FIX!!!! Go to Marketplace, then to my collection, then click on pack selection on the right hand side. It'll show all your add-ons. I checked all of them and it hit confirm (it deactivates all of the add-ons) to deactivated all of them, then I checked on all of them again to reactivate them and now both new worlds I bought today are showing and able to be played on!
YOU DID IT! YOU ARE AN ELITE SIMMER AND I LOVE YOU.
I also love you!
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