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danilo29oliveira's avatar
danilo29oliveira
Seasoned Novice
3 days ago

Experiencing FPS drops and poor performance

I'm having performance issues with The Sims 4; my FPS drops a lot, which I found very strange because I play on an Acer Nitro 5 with an i5 12450H, RTX 3050, and 24GB of RAM, so The Sims 4 should have excellent performance. Then I started noticing a few things: my laptop screen is 144Hz, and the game can't maintain a stable 144 FPS. When the game is at 144 FPS, it's fluid, but it can't stay at 144 FPS all the time; it drops below 100 FPS and starts to stutter. So I tried locking it at 60 FPS, and the performance got even worse. I found this strange because I play Resident Evil 3 Remake at 60 FPS, and the game runs wonderfully. So I concluded that The Sims 4 isn't optimized for 60 FPS on high refresh rate screens like my 144Hz screen, even when I set it to 60 FPS in the settings. Besides that... My laptop is experiencing low performance and slow gameplay, which causes it to overheat, something that doesn't happen with other games. I'm reporting this because The Sims Direct posted that they are working to optimize the performance of The Sims 4, so I'm using this report to try and help with my observations. Since most modern computer screens are 144Hz or higher, I believe that if they optimize the game to deliver 60fps like the Resident Evil 3 remake on 144Hz or higher screens, it will greatly improve the performance of The Sims 4.

Edit By crinrict: Adjusted Title 

3 Replies

  • danilo29oliveira​  Sorry for the late reply; your thread was moved to the PC tech forum for further troubleshooting.

    How do you lock the game to 144 or 60 fps?  If you're using Vertical Sync in the Nvidia Control Panel, does it help to set it to Adaptive rather than On?  If you're using a different method, one that works in windowed mode as well as fullscreen, does the game run better in one of these modes rather than the other?

    Please also let me know whether you see the same behavior with post processing off; when the camera is still, or only when it's moving; and on all lots, including on a blank lot in one of the base game worlds, or only on a few.  The question is whether this is inherent game behavior or is dependent on context.  If you notice any other patterns to the fps drops, please share them as well.

  • Could you post your Computer's DxDiag in the meantime

    • Press Windows-Key + R
    • Type: DxDiag
    • Click on Save all Information.
    • Attach the Text File to your post