Forum Discussion

chlojs44's avatar
chlojs44
3 years ago
Solved

external hard drive issues

Hello! I have not been able to find a solid answer on the internet to this problem, so I wanted to reach out to you all. I love playing the Sims but it sure eats up space. Therefore I have uninstalle...
pc
  • puzzlezaddict's avatar
    puzzlezaddict
    3 years ago

    @chlojs44  Try clearing Origin's cache:

    https://help.ea.com/en/help/faq/clear-cache-to-fix-problems-with-your-games/

    and restarting your computer.

    Given that you've just started reinstalling, another option would be to install on your internal drive and then move Origin to the external.  (It's more of a headache than just installing directly onto the external but less than working around a persistent error.)  Within your Origin game library, you can right-click on the Sims 4 icon and select Move Game, that is once it's installed.

    By the way, if you've installed Origin on the external as well, specifically within the Origin folder, it's best to create a new folder for Sims 4, for example D:\Origin Games or D:\Sims.

puzzlezaddict's avatar
puzzlezaddict
Hero+
3 years ago

@chlojs44  Try clearing Origin's cache:

https://help.ea.com/en/help/faq/clear-cache-to-fix-problems-with-your-games/

and restarting your computer.

Given that you've just started reinstalling, another option would be to install on your internal drive and then move Origin to the external.  (It's more of a headache than just installing directly onto the external but less than working around a persistent error.)  Within your Origin game library, you can right-click on the Sims 4 icon and select Move Game, that is once it's installed.

By the way, if you've installed Origin on the external as well, specifically within the Origin folder, it's best to create a new folder for Sims 4, for example D:\Origin Games or D:\Sims.

  • chlojs44's avatar
    chlojs44
    3 years ago

    So, I can’t install on my internal drive just because I don’t have enough space for it all. 

    also out of curiosity is the “move game” feature different than just moving the folders/ is there a manual way to move the games over?

    thanks!

    • puzzlezaddict's avatar
      puzzlezaddict
      Hero+
      3 years ago

      @chlojs44  You could in theory install in one location, then copy the files to a different location.  In that case, you'd use the Origin option to "Locate Game," and Origin would create or restore the various extra files that the game requires.  It's not enough to merely move the game's program files; the extra data (e.g. registry entries) needs to match as well.

      Anyway, please create a new folder on D and try installing Sims 4 into that.

      • chlojs44's avatar
        chlojs44
        3 years ago

        Is it okay if I have origin on my internal hard drive? That is where it is now. Or should it be installed on the external?

About The Sims 4 Technical Issues - PC

PC players get help with their technical issues in The Sims 4 here.50,592 PostsLatest Activity: 8 hours ago