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I am also currently having the same issue. I also feel like after every time I attempt to play, I end up being forced to restart my computer due to the game freezing. I made sure to remove cc to see if it helped but it doesn't seem to be making much of a difference. I'm fully aware that the PC I currently play on is a bit on the older side, but much like you, I was having very few issues with it before this update, and now I can barely do anything in game now without it lagging. Attempting to repair the game now via origin but if this doesn't work, I'm tempted to give up on the sims until I somehow get a new computer that can run it. It just seems wrong to me that a "rebranding" is really what's preventing me from playing this game.
- kreatora7 years agoHero (Retired)@pwrhngry432
Step 1. Rename The Sims4 folder to "The Sims4 old"
Step 2. Fix the game in Origin
Origin/Library - right-click on TS4 - option "Repair game"
You have to wait until Origin will fix all packs, not only the base game.
Step 3. Turn on the game - a new game folder will be created and you will have two - one old, one new
Step 4. Check if you still have this problem in the newly created game folder. Start a new game with a random sim and play for 5 minutes.
If the problem disappeared
Step 5. Delete in the new game folder following folders:
"saves" and Tray.
Step 6. Go to "The Sims 4 old" folder and copy - your "saves " folder.
Step. 7, Paste this folder in a newly created game folder.
Step 8. Do the same with Tray folder and TrayDeleteItems file
Step 9. If you don't use mods - skip this step.
Check if there are newly updated version mods you are using.
Then copy and paste your mods and CC from old mods folder to the new one. First copy the scripts mods every time checking if the game is working properly. If you have a lot of CC try 50/50 method ( divide your CC into smaller batches for example 50 pieces in one subfolder and check these subfolders one by one)
Step. 10. If all is OK - delete The Sims4 old folder. Now you will have only one game folder working properly.
I don't work for EA - 7 years ago
Man that sucks. Yeah I don’t understand it because my laptop is an acer gaming laptop according to the company I’m financing it threw.
I will I’ll have a hissy fit if my self build gaming PC doesn’t run sims like a dream. Saturday I will find out once it’s finished just waiting on one last part.
Oh oh btw if you want to get a better gaming PC, DO NOT BUY STORE PRE BUILT. lol o learned that mistake very recently when I financed a gaming pc back in 2015-2016. I paid 3000$ Canadian for a computer that was 1000$ cad at the time, and is now only 600 max now. And then find out that this specific model even tho this specific model is suppose to be upgradable, it wasn’t. Which was strange. I deff got screwed because easy home was giving out the locked non upgradable version even tho online it doesn’t exist. Makes NO sense, after calling bunch of computer tech guys and having them check it out they told me I was given a computer that all the parts were locked with each other, so I would have had to upgrade all the parts not just the cpu that had broken. So I decided NOPE.
Im building my own and it’s come out to be way cheaper than buying anything mid entry pre build.
You can can build yourself a mid range for 300-400 Canadian so like cheaper American. And one in building costed me 585$ And that’s with paying someone to put it together for me.
- kreatora7 years agoHero (Retired)@Michalik2429
Laggy game
Probable reasons:
1.Cause - errors of the files inside the game folder/ Documents.
Delete localthumbcache.package file in the game folder and fix the game in Origin.
If it will not work try doing a factory reset as is described here
http://answers.ea.com/t5/The-Sims-4/FAQ-Troubleshooting-Steps-amp-Known-Issues/m-p/3621199
2. Cause -outdated mods or CC
If you have any mods
Move the mods folder to the desktop.
Delete localthumbcache.package file in the game folder
Fix the game in Origin.
Turn on the game to create a new, empty mods folder. Check if a game is working now without mods.
Then copy from desktop your mods and CC and paste it in the new mods folder. First, paste script mods every time checking if the game is OK. Do the same with CC but if you have a lot of this, try the 50/50 method
3. Cause - connection with the internet.
Unknown program in the background that connects to the internet lowers FPS rate. It is so low, that to play is near impossible
Disconnect your internet completely and try without this.
4. Cause - problems with the computer (The computer does not meet the requirements of the game, failure Windows updates. week graphic card, outdated graphics card drivers, software failures, the ventilation system is dirty and the computer overheats when it is working hard)
Could you post your Computer's DxDiag?
To gather a DxDiag on your computer, please follow the steps here: https://help.ea.com/en-us/help/pc/how-to-gather-dxdiag-information/
You can attach the text file to your post directly in option "Reply" - not Quick Reply- 7 years ago
Update: I repaired the game via the origin client and the game itself seems to be running better as far as I can tell with one exception: While my newly created sim was in his apartment, 3 neighbors came by to welcome, except the typical social event did not proc. I assumed they would leave eventually as they do, except they stood there for about 12 in game hours, peeing on the floor in this process and complaining of low hunger. I'm going to assume this is a bug of some sort. It seems like this patch needs some work before its actually ready for everyone.
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