Family missing from main menu
I have played a family through several generations. When I opened the game today, the family was gone, as was their retail store. I attempted to open a recent save file, but none of them contain th...
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I did some more investigating. I am unable to load from saved files (and yesterday I was unable to "save as;" I could only save by exiting to the main menu and saving before I did so.
Today I didn't have the option to load a saved file until I created a new Sim. When I moved her in and went back to the main menu, I again had the load saved game option. I attempted to load the file with the time/date stamp from last night, but when I did, it loaded the world with the Sim I had created this morning.
Willing to share your save game ? If so, please zip up this folder: documents\electronicarts\thesims4\, upload to mediafire or dropbox and PM me the link.
I did attempt to remove save files, as suggested. When I opened the game, I received the message that
the save game I was attempting to load was saved with a newer version of the sims 4 than is currently installed. The main menu looks just as it has since the latest update, so I'm not sure what that's about. This message continues to display even after I returned the files to their original location.
Another clue! When I attempted to compress the file, per your suggestion, I was unable to do so. I received an error message that "file not found or no read permission."
The file name displaying when that happened is 0xe5ee7f03!0x000501b83abc1195.hhi
Yeah, but would you share your saves with me so I can try if I find a solution ?
I would be willing and grateful for you to have them to take a look. However, I can't compress them. The error message described above happened during the compression attempt and no compressed file was created.
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- EA_Cade11 months ago
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