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@LittleHenrietta Try repairing the game. If that doesn't work, delete TS4_x64.exe and repair again. The .exe is within the game's program files; unless you changed the default install location in Origin, the full file path will be:
Program Files (x86)\Origin Games\The Sims 4\Game\Bin
Please also let me know which firewall you're using.
I am also having the same issue, and I have both repaired my game, deleted TS4_x64 and repaired again but i am still getting this firewall alert. Is there anything else i can do??
@gabriellecl_xo Try clearing Origin's cache:
https://help.ea.com/en/help/faq/clear-cache-to-fix-problems-with-your-games/
then deleting TS4_x64.exe and repairing again.
If that doesn't help, please let me know what third-party antivirus and/or firewall you use, if any.
I'm having the same problem since the most recent update, and I'm trying to delete the TS4_x64.exe file but I can't find a Sims 4 folder in my Origin Games folder, and I can't find any EA games folder. I'm using Norton if that helps?
- @LittleOwl888 My Norton seems to have a problem with TS4_Launcher_x64.exe? It is saying 'Data Protector blocked a suspicious action by TS4_Launcher_x64.exe'. I have found TS4_x64.exe and tried deleting and repairing but it did not work.
- @LittleOwl888 It is fixed! Turns out I can tell Norton to trust the file.
- EA_Cath10 months ago
Community Manager
Hey @LittleOwl888 , this thread is a bit old so I'm locking it to prevent necroposting. Glad that you're able to launch the game though!
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