Forum Discussion

LittleHenrietta's avatar
5 years ago

Firewall alert when launching Sims 4

Since the recent update, I'm receiving a firewall alert when going to launch Sims 4.

Error: "The Sims 4 does not have a valid digital signature"

7 Replies

  • @LittleHenrietta  Try repairing the game.  If that doesn't work, delete TS4_x64.exe and repair again.  The .exe is within the game's program files; unless you changed the default install location in Origin, the full file path will be:

    Program Files (x86)\Origin Games\The Sims 4\Game\Bin

    Please also let me know which firewall you're using.

  • gabriellecl_xo's avatar
    gabriellecl_xo
    5 years ago

    I am also having the same issue, and I have both repaired my game, deleted TS4_x64 and repaired again but i am still getting this firewall alert. Is there anything else i can do?? 

  • LittleOwl888's avatar
    LittleOwl888
    10 months ago

    I'm having the same problem since the most recent update, and I'm trying to delete the TS4_x64.exe file but I can't find a Sims 4 folder in my Origin Games folder, and I can't find any EA games folder. I'm using Norton if that helps? 

  • @LittleOwl888 My Norton seems to have a problem with TS4_Launcher_x64.exe? It is saying 'Data Protector blocked a suspicious action by TS4_Launcher_x64.exe'. I have found TS4_x64.exe and tried deleting and repairing but it did not work.
  • EA_Cath's avatar
    EA_Cath
    Icon for Community Manager rankCommunity Manager
    10 months ago
    Hey @LittleOwl888 , this thread is a bit old so I'm locking it to prevent necroposting. Glad that you're able to launch the game though!