Forum Discussion
puzzlezaddict
5 days agoHero+
StephanieHeyne Your dxdiag shows that the graphics driver is crashing, which is not a surprise given what you've described. So please do a clean uninstall and reinstall of the driver. Here's how:
Even though your laptop has an iGPU, it looks like it's disabled and only the Nvidia GPU is active and only its driver is present, so that's what you'll be removing.
- StephanieHeyne4 days agoNew Novice
I follow everything. Can you check if it works please :)