Freezing at launch

Hey guys, can anyone help me here?

I haven’t been able to play my game in months. The updates and repairs on the EA app haven’t helped. I have also tried to reinstall the game and the app, but no luck. 

When I launch the game, it freezes but music is playing. My cursor is stuck in the center of my screen even when I try to move it on the mousepad. I am able to leave the app when I hit control+esc.

thank you!