Frozen Sim whilst time goes on
https://help.ea.com/en/help/the-sims/the-sims-4/how-to-reset-stuck-and-unresponsive-sims-in-the-sims-4/?isIhi=true&p=the-sims-4 I have done all the 'fixes' using the above link. My sims still won't ...
Forum Discussion
jadeneclegg Do you still need help? If so, when you tested the new saves, did you use your existing sims or a house you'd built or downloaded from the Gallery? The most thorough test is to use fresh sims on a default EA-made lot, so please try that if you haven't already.
If that doesn't or didn't help, please provide a dxdiag. Click Windows key-R, enter dxdiag in the run box, wait for the scan to finish, click "Save all information," and save the file to your desktop. From there, you can attach it to a reply using the paper clip (Attachment) icon included with the other formatting buttons.
