Frozen Sim whilst time goes on
https://help.ea.com/en/help/the-sims/the-sims-4/how-to-reset-stuck-and-unresponsive-sims-in-the-sims-4/?isIhi=true&p=the-sims-4 I have done all the 'fixes' using the above link. My sims still won't ...
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jadeneclegg Do you still need help? If so, when you tested the new saves, did you use your existing sims or a house you'd built or downloaded from the Gallery? The most thorough test is to use fresh sims on a default EA-made lot, so please try that if you haven't already.
If that doesn't or didn't help, please provide a dxdiag. Click Windows key-R, enter dxdiag in the run box, wait for the scan to finish, click "Save all information," and save the file to your desktop. From there, you can attach it to a reply using the paper clip (Attachment) icon included with the other formatting buttons.
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