@beachfossels Does your save look normal? Did you set exceptions in your antivirus for EADesktop.exe and TS4_DX9_x64.exe, rather than only TS4_x64.exe? The DirectX 9 version of Sims 4, which you're running, uses TS4_DX9_x64 now; the other .exe is for the DX11 version.
If that doesn't help, can you test with your computer connected to a different network? For example, you could set your phone as a mobile hotspot, using data rather than your home wifi. Simply starting the game shouldn't use much data, and it would be a helpful experiment.
@firequeen76 Try loading the game with the EA App in offline mode and your computer not connected to the internet, then disable Sims Delivery Express updates altogether. I believe the setting is under Options > Game Options > Other. Then go back online and see whether the Gallery works. There shouldn't be any SDX content right now anyway.
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