Forum Discussion

WESST04's avatar
3 years ago

Game buttons all greyed out saying "game loading in progress"

Game wont let me edit households or save my game. all buttons greyed out saying "Game Loading In Progress"

I have tried uninstalling and reinstalling, updating CC and getting rid of CC completely and nothing has worked  

1 Reply

  • @WESST04  As a test, please try playing in a clean user folder.  Move the entire Sims 4 folder out of Documents > Electronic Arts and onto your desktop, and when you launch the game, a clean folder will spawn with no content.  (Your saves and other content will be intact in the folder you moved but temporarily not read by the game.)  Don't add anything to the new folder yet; just let me know whether you can get far enough to start a new save and play in live mode for a bit.

    If that doesn't help, please run a dxdiag and attach it to a post.

    https://help.ea.com/en/help/pc/how-to-gather-dxdiag-information/

    Please also let me know whether OneDrive is running, even if you don't use it, and how full it is.