I don't have any mods or any CC, but my Sims 4 game is constantly force closing. I've used CCleaner last time it did this and if fixed my game, so I tried again and it did NOT fix the game. I've tried repairing my game and updating it but that doesn't work either. I've tried software updating and BAM still force closing.
Recently I've been playing The Sims 3 and it hasn't done me dirty like The Sims 4 is doing currently.
What do I do? How do I fix this issue?
Could you post a DxDiag?
Please follow this how to on how to gather your DxDiag.
You can post the DxDiag by attaching it to your next reply.
Don't paste it directly into your answer, because that won't fit.
I think I did the DxDiag right.
First of all, try updating your graphics card:
https://downloadcenter.intel.com/
Second thing I see is that there is a Windows ElanTPCfg64.exe that crashes with The Sims 4.
I've looked it up online and this could be malware or a virus. Of course it could very well not be.
I suggest downloading a scanner like ESET to scan your computer and see if that is the case.
Your specs aren't really high, but if the game ran fine before I don't think that is the issue.
@FourBrothers01 First the Intel(R) Celeron(R) CPU N2830 is below required spec. The Intel(R) HD Graphics is not very powerful and there are known problems running TS3 with this integrated video chip. The video system has 64 Mb of dedicated memory and the minimum requirement is 128Mb if dedicated video memory. While below spec computers may run this software, there is no guarantee the game will concinue to run and may have issues at any time.
I didn't have any issues before though. This just happened, I'm assuming, with an update or something. It ran perfectly before, I did a CCleaner scan and it fixed it when this happened however many months ago, and now it just started and nothing will fix it. Kinda bs. I guess the Sims 3 messed everything up.
The Sims 3 is totally separate from The Sims 4 so can not mess this up.
Have your tried the suggestions?
