Forum Discussion

006571's avatar
006571
Rising Novice
7 months ago

Game crash when saving

My old save didn't want to work, so I had to start a new game which I'm frustrated about because I played with that save file for years! Now with this new update, every time I go to save, my game cra...
crashing
crinrict's avatar
crinrict
Hero+
7 months ago

Are you playing on PC or Mac ?

Is it just that lot ?

  • 006571's avatar
    006571
    Rising Novice
    7 months ago

    I am playing on PC and it’s the lot if I place a build. It also happens when I try to go to other lots. 

  • crinrict's avatar
    crinrict
    Hero+
    7 months ago

    Could you post your Computer's DxDiag?

    - Press Windows-Key + R
    - Type: DxDiag
    - Click on Save all Information.
    - Attach the Text File to your post

    • crinrict's avatar
      crinrict
      Hero+
      7 months ago

      Have you tried a clean boot ? 

      https://help.ea.com/en/help/faq/how-to-clean-boot-your-pc/

      If it works in that mode, then it's a background program interfering and you will need to find out which one.

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