ChloeLoneWolf
1 month agoNew Novice
Game crash
My game keeps crashing after the recent update I keep getting an error message,not sure how to fix it. Plus my entire forever world seems to have vanished.
ChloeLoneWolf For Windows Defender, please either disable Controlled Folder Access or set exceptions for Sims 4 (TS4_x64.exe) and the EA App (EADesktop.exe). Instructions are here:
https://crinrict.com/blog/2020/10/add-exceptions-to-anti-virus-programs.html
For your missing saves, please see this guide:
⚙️[PC] Sims 4 Missing User Content (saves, mods, etc.) | EA Forums - 12636780
If some part is too technical, feel free to ask about those steps. But I wrote it to be straightforward for people who aren't familiar with the process, so hopefully you're able to follow it as well.
The Sims 4 crashes in your dxdiag are somewhat generic but can be caused by outdated mods or custom content. You used the "never cc or mods" tag, but if you didn't mean to, and you do have some mods or cc, please remove them.
Still, the first step here is to deal with Windows Defender.