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Maecakeplays's avatar
Maecakeplays
Seasoned Newcomer
10 months ago

game crashed and uninstalled.

when building in my save (no mods, all packs other than starwar pack) my game froze for about 15 minutes before I restarted my PC. upon reboot my entire game is gone, all the files and even the download in EA. 

1 Reply

  • Maecakeplays  Do you still want help with this issue?  If so, did your saves disappear too, or only the game itself?  Where was the game originally installed, if you remember?  If you don't remember, you can check the default download location within the EA App.  You may not have used this location when you installed Sims 4, but it could be informative.