Game Crashes At Title Screen
Hi there, I have tried all of the options to get into the game but none of them has worked. I have attached the dxd report. What are next steps?
Forum Discussion
blackwolf151615 Please disable LG Hub and any associated software, including anything running in the Task Manager's background processes list. This app occasionally doesn't get along with Sims 4, and it's the source of the two most recent errors listed in your dxdiag.
If this doesn't help, please list the steps you've already tried so I don't waste your time and mine repeating any suggestions. Hopefully the factory reset/clean folder is on that list, but if not, here's how to try it:
📓[GUIDE] Clean User Folder Approach | EA Forums - 12690428
Please also let me know whether you're getting BSODs while trying to play. They're clearly happening, since the dxdiag lists a few of them, but the important question is when.
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