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cagiorda83's avatar
cagiorda83
Seasoned Newcomer
12 hours ago

Game crashes on launch after update 4/29/25

My game was fine till this update and now when I launch it the loading screen starts and then it crashes after a few seconds. I took out all mods, updated Nvidia graphics drivers, tried launching through Steam and also EA and verified file integrity through Steam. I spent so much money on this game and now cant even play it.

4 Replies

  • cagiorda83​  Please remove your saves folder from Documents > Electronic Arts > The Sims 4 and try to load the game.  If it works, create a new save; no need to spend much time on it.  Save your progress, quit, and move your old saves from the old folder to the new one.  Make sure to renumber the newest save, that you just created, if it conflicts with one of your older saves.

    Try again to load the game, and if you can get to the Main Menu, use Load Game to select an older save and play it.  If the save is fine, you can continue playing it and save your progress; it should work again going forward.

  • igraine90's avatar
    igraine90
    New Novice
    43 minutes ago

    At least for me, this doesn't solve the problem, or only fixes it partly. I can create a new save if my save folder is empty or I delete it, and I can load that save, but as soon as I add my old saves back into the folder, it crashes again before getting into the main menu.

  • ajjilolme's avatar
    ajjilolme
    Newcomer
    24 minutes ago

    This isn't working how many people is this happening too how long before ea fixes it i cant loose my saves and they arent backed up to any drives

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