Game crashes when closing the gallery
Product: The Sims 4 Platform:PC Which language are you playing the game in? English How often does the bug occur? Every time (100%) What is your current game version number? 1.62.67.1020 What ex...
Forum Discussion
@Brannom Try repairing the game to see what happens.
For the video card error, see this: https://answers.ea.com/t5/Technical-Issues-PC/PLEASE-READ-Unrecognized-Video-Card/m-p/7600587
For the video card error, see this: https://answers.ea.com/t5/Technical-Issues-PC/PLEASE-READ-Unrecognized-Video-Card/m-p/7600587
I seem to have gotten it to work last night. Repairing never worked for me. It always hangs at 0%-2% and quotes me hours to repair. I reinstalled Origin and Sims 4, and they are working now. The one thing I did differently was install them both on the C: drive. My C drive is the smaller OS drive, so I prefer installing games on the 2TB SSD. I do this with Steam and everything runs fine. I tried with both on the D drive, then with Origin in C and Sims in D, and now with both on the C drive it works.
Thank you again for your help. Not just here, but other places too. Every time I encountered one of the dozens of issues I had, a Google search led me to you helping someone else with the same issue, so thanks.
Featured Places
