Forum Discussion

Dave1942's avatar
Dave1942
Rising Rookie
1 year ago
Solved

Game crashes when going to CAS from within the game

Hi

If I click on a Sim and click go to CAS, very often the game locks up and I have to restart. Better Exceptions come up with an extensive explanation as below.

<?xml version="1.0" ?>
<root>
    <report>
        <version>2</version>
        <sessionid>c466bc4512c239eb66fcae33</sessionid>
        <type>desync</type>
        <sku>ea.maxis.sims4_64.15.pc</sku>
        <createtime>2024-10-02 02:27:54</createtime>
        <buildsignature>Local.Unknown.Unknown.1.109.207.1020-1.300.000.191.Release</buildsignature>
        <categoryid>(AS)widgets.CAS.Molecule.data::CASPreferencesSelectionDataFeed</categoryid>
        <desyncid>c466bc4512c239eb66fcae33</desyncid>
        <systemconfig/>
        <screenshot/>
        <desyncdata>TypeError: Error #1009: Cannot access a property or method of a null object reference.
    at widgets.CAS.Molecule.data::CASPreferencesSelectionDataFeed/AddSelectedTraitToCache()
    at widgets.CAS.Molecule.data::CASPreferencesSelectionDataFeed/SetSimInfo()
    at widgets.CAS.Molecule::EquippedTraitsAsp/SetSimInfo()
    at olympus.io::CommunicationObject/Dispatch()
    at olympus.io::CommunicationManager/SendUIMessage()
    at olympus.io::CommunicationManager/CallGameService()
    at widgets.CAS.SimSelector::CASSimSelectorMain/SelectSimLayer()
    at widgets.CAS.SimSelector::CASSimSelectorMain/OnSimButtonClick()
    at olympus.layout::GridLayout/OnCellEventDispatched()
    at widgets.CAS.controls::CASSimSelectorButton/OnButtonClicked()
    at olympus.gui.buttons::Button/OnMouseRelease()
rtim=35759
Client Session Time: 33.10
Num Save Errors: 0
Num Load Errors: 0
Current Game State: 0x96d01090
LoadingScreenActiveFlag: 1
Origin Version: 13,305,0,5818
Modded: True
SystemInfo: Windows 10 10.0.19045 GPU: NVIDIA Quadro K600  30.0.14.7239, GUID: 8965FE8A-3CE5-11EB-BBFC-B81F5AF617E0
</desyncdata>
    </report>
</root>

Is there something I can do to prevent this? It has been happening for some weeks, so not due to your latest patches.

Thanks.

David