Game crashes when loading save game
After updating to the new 1.119.109.1020 update on 11/ 4/25, I am unable to open any save files. I have restarted my computer, repaired my game, opened a NEW save file - all resulting to an immediate...
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EA_Solaire
Community Manager
Community ManagerHello all,
If any of you are still encountering this on the latest game version (without mods), would you be willing to share your save files as well as your crash logs?
If so, please send me a private message with a link to the file. Instructions can be found here: https://forums.ea.com/idea/the-sims-4-bug-reports-en/information-how-to-send-user-files-to-the-sims-4-team/5048472
To locate your crash logs, go to Documents\Electronic Arts\The Sims 4 and you'll see a file there called LastCrash.
Thanks!
these are mine I do not have save files as I removed them after the update was crashing, I do not have mods or cc installed as I removed them before the update
dorcam233 you can't attach them here. Please follow instructions given in the post.
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