Game Crashing 2.3.25
Hi Everyone! After the most recent update, my game began to crash during live mode. I know the drill so I pulled my whole sims 4 folder and put in my clean no cc/no mods folder. I was able to play ...
Forum Discussion
Mizu_Yukionna Your new dxdiags list two new Sims 4 crashes: one points to the AMD graphics driver again, and the other looks like an overclocking-related error. Did you try to play the game again between running the two dxdiags? I ask because they list the same errors, meaning you didn't get any new errors (that showed up) between running the two.
Either way, please please look for new errors in the Reliability Monitor. Hit Windows key-R and enter "perfmon /rel" without quotes, and you'll see a chart of errors and updates with a column for each day. Today is on the right.
Look for any error that happened while you were trying to play Sims 4 after you reinstalled the graphics driver. If you find one, double-click it to see more details, then copy that info and paste it into a reply here. If you don't see a new error, check back in an hour or so—the Reliability Monitor doesn't always update right away. I'd like to see all the Sims 4 errors that happened after you reinstalled the driver, although you don't need to post exact duplicates; just say you saw two of X and one of Y or whatever is the case.
Yes, I did play in between. The first one posted was right after I finished reinstalling the drivers and the second dxdiag was after the crash. These are the reliability moniter errors from the first crash. After this crash I shut my computer down for the night:
Description
Faulting Application Path: C:\Program Files\WindowsApps\Microsoft.WindowsTerminal_1.21.3231.0_x64__8wekyb3d8bbwe\WindowsTerminal.exeProblem signature
Problem Event Name: MoAppCrash
Package Full Name: Microsoft.WindowsTerminal_1.21.3231.0_x64__8wekyb3d8bbwe
Application Name: praid:App
Application Version: 1.21.2411.18001
Application Timestamp: 673bd9f6
Fault Module Name: Windows.UI.Xaml.dll
Fault Module Version: 10.0.26100.3037
Fault Module Timestamp: 659a665a
Exception Code: c0000005
Exception Offset: 000000000051639f
OS Version: 10.0.26100.2.0.0.256.48
Locale ID: 1033
Additional Information 1: 6157
Additional Information 2: 6157249dca9678cc3c8ce481f120f8c7
Additional Information 3: b513
Additional Information 4: b513e202ce25b04d12f097b0756fc0e6Extra information about the problem
Bucket ID: 76ef832a072391ba88045f1c4d106c5e (1730612731973758046)-------------------------------------------------
Description
Faulting Application Path: C:\Program Files\EA Games\The Sims 4\Game\Bin\TS4_DX9_x64.exeProblem signature
Problem Event Name: APPCRASH
Application Name: TS4_DX9_x64.exe
Application Version: 1.112.519.1020
Application Timestamp: 67903cd7
Fault Module Name: python37_x64.dll
Fault Module Version: 3.7.150.1013
Fault Module Timestamp: 60905efa
Exception Code: c0000005
Exception Offset: 0000000000050905
OS Version: 10.0.26100.2.0.0.256.48
Locale ID: 1033
Additional Information 1: 6ed5
Additional Information 2: 6ed5490f619fb62b599aa49e54d9b9d1
Additional Information 3: 33e7
Additional Information 4: 33e7e204c3dca7bece788200cc400638Extra information about the problem
Bucket ID: 07c3097ef162034bcab77951ddc6d933 (1925140758244284723)----------------------------------------------------------------
Description
Faulting Application Path: C:\Windows\System32\dwm.exeProblem signature
Problem Event Name: APPCRASH
Application Name: dwm.exe
Application Version: 10.0.26100.3037
Application Timestamp: 944734bb
Fault Module Name: amdxx64.dll
Fault Module Version: 32.0.12033.1030
Fault Module Timestamp: 6746e701
Exception Code: c0000005
Exception Offset: 000000000009f7e4
OS Version: 10.0.26100.2.0.0.256.48
Locale ID: 1033
Additional Information 1: 04fe
Additional Information 2: 04fe24f4a4093e2c69fc7f55bf361815
Additional Information 3: 424f
Additional Information 4: 424f7251085dd3be880ccd35482ac435Extra information about the problem
Bucket ID: 4e2858df9f3c34461f83bd6d9f41091d (2270866915645786397)I then went to retest this morning and I was able to play without the game crashing. I was like sweet last night was a one off. So I played for like 2 hours and then I put my mod folder back in. Repaired the game and deleted my last crash and cache files. I was able to play for maybe an hour, then it crashed. Kept crashing. So I put the clean folder back in and it was crashing too. Each one has a different Fault Module name as well. These are the reliability errors from today:
Description
Faulting Application Path: C:\Program Files\EA Games\The Sims 4\Game\Bin\TS4_x64.exeProblem signature
Problem Event Name: APPCRASH
Application Name: TS4_x64.exe
Application Version: 1.112.519.1020
Application Timestamp: 67903d17
Fault Module Name: d3d11.dll
Fault Module Version: 10.0.26100.3037
Fault Module Timestamp: bbc01c13
Exception Code: c0000005
Exception Offset: 0000000000040697
OS Version: 10.0.26100.2.0.0.256.48
Locale ID: 1033
Additional Information 1: b5ea
Additional Information 2: b5eab90da0e2e56d008fab6da1d85b85
Additional Information 3: 6870
Additional Information 4: 6870ef11db7e51ddead37a8f382e5833Extra information about the problem
Bucket ID: 91d9574bf0def098d14ef34bbc5dcc06 (1247201653436566534)----------------------------------------------------
Description
Faulting Application Path: C:\Program Files\EA Games\The Sims 4\Game\Bin\TS4_x64.exeProblem signature
Problem Event Name: APPCRASH
Application Name: TS4_x64.exe
Application Version: 1.112.519.1020
Application Timestamp: 67903d17
Fault Module Name: TS4_x64.exe
Fault Module Version: 1.112.519.1020
Fault Module Timestamp: 67903d17
Exception Code: c0000005
Exception Offset: 0000000001161946
OS Version: 10.0.26100.2.0.0.256.48
Locale ID: 1033
Additional Information 1: 97a5
Additional Information 2: 97a5c0dd61a15eea9ea2296fe1fdfa3d
Additional Information 3: d914
Additional Information 4: d9148bd1f101f8e5077b7f628ce43760Extra information about the problem
Bucket ID: 53f2a1fc107c2b1bb6c0b2ac8415acaf (1639506718382992559)
Community Highlights
- EA_Cade11 months ago
Community Manager
