Game Crashing After January 2024 Updated
My game keeps crashing. I updated my game this morning and I installed my new updated mods. My game will not last very long, it will randomly pause and just completely crash. When I go to a lot some ...
Forum Discussion
@shayelaine Please test with no mods or custom content, as in, remove the entire Mods folder and delete localthumbcache.package. You don't need to save your progress, but it's important to find out whether one of your mods or cc items is the problem.
If that doesn't help, please run a dxdiag and attach it to your reply.
https://help.ea.com/en/help/pc/how-to-gather-dxdiag-information/
@puzzlezaddict I ran the game without my mods and deleted the folder, etc. The game just stopped on its own before the game could load. I attached the DxDiag.
@shayelaine Is there a reason you haven't updated Windows recently? You're running a build of Windows 10 that lost support in June of 2023, so you should definitely update to the latest version. Since it's been a while, I'd suggest using a repair install to get everything up to date. Here's how to run one:
https://www.tenforums.com/tutorials/16397-repair-install-windows-10-place-upgrade.html
This shouldn't delete any of your data, but if you get to step 13 and are NOT asked to keep personal files and apps, back out and start over.
Once you've done that, please update your Nvidia graphics driver, which is from 2020. Go here:
https://www.nvidia.com/en-us/drivers/
Select GeForce, GTX 16 series, GTX 1660, Windows 10, and download the Game Ready Driver. Run it as an admin: right-click the download and select "Run as administrator." Choose the Custom (not Express) install method, and check the box to perform a clean install. Restart again once you're done.
You should definitely update Windows before trying to install the driver, which may not even be compatible with your current OS.
Thank you for the help! I tried to install the repair for Windows 10 and its not cooperating. I'll give it another go tomorrow.
Community Highlights
- EA_Cade11 months ago
Community Manager
