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@shayelaine Is there a reason you haven't updated Windows recently? You're running a build of Windows 10 that lost support in June of 2023, so you should definitely update to the latest version. Since it's been a while, I'd suggest using a repair install to get everything up to date. Here's how to run one:
https://www.tenforums.com/tutorials/16397-repair-install-windows-10-place-upgrade.html
This shouldn't delete any of your data, but if you get to step 13 and are NOT asked to keep personal files and apps, back out and start over.
Once you've done that, please update your Nvidia graphics driver, which is from 2020. Go here:
https://www.nvidia.com/en-us/drivers/
Select GeForce, GTX 16 series, GTX 1660, Windows 10, and download the Game Ready Driver. Run it as an admin: right-click the download and select "Run as administrator." Choose the Custom (not Express) install method, and check the box to perform a clean install. Restart again once you're done.
You should definitely update Windows before trying to install the driver, which may not even be compatible with your current OS.
Thank you for the help! I tried to install the repair for Windows 10 and its not cooperating. I'll give it another go tomorrow.
- puzzlezaddict7 months agoHero+
@shayelaine If you still can't run the repair install, please let me know what happens when you try. A screenshot of any error message would be helpful.
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