Game crashing on start-up
I've removed all mods (MCCC + Basemental Alcohol) and haven't seen any updates on Steam or EA available. It was working yesterday, but now I can't play at all! Any one else?
Forum Discussion
wizardhoney Please remove your saves folder and try again to play.
If that doesn't help, please try playing in a clean user folder. Move the entire Sims 4 folder out of Documents > Electronic Arts and onto your desktop. When you launch the game, a clean folder will spawn with no content. (Your saves and other content will be intact in the folder you've moved but temporarily unread by the game.) Don't add anything to the new folder yet; just start a new save and see how it runs.
If you get yet another crash, please provide a dxdiag. Click Windows key-R, enter dxdiag in the run box, wait for the scan to finish, click "Save all information," and save the file to your desktop. From there, you can attach it to a reply using the paper clip (Attachment) icon included with the other formatting buttons.
Featured Places
