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wizardhoney's avatar
wizardhoney
New Novice
8 months ago

Game Crashing on Startup

For about two weeks, I can't load my game. I've refreshed my mods, deleted them. It will load the home screen, but not my current save. I've attached my dxdiag file below and reported on the app. Any ideas? TYIA

1 Reply

  • wizardhoney​  Thanks for the dxdiag.  Try forcing the game to run in DirectX 11 mode.  Open the EA App, click Sims 4 > Manage > View properties, and add -dx11 to the command line box.

    If you still can't load your main household, try a different household in the same save (use Load Game rather than Resume), and if that doesn't work either, a new save.  This is just a test; I'm not saying you need to delete your existing save.