Forum Discussion
jazzshoes2908 I hope this stays fixed too. If you like, you can try offline not in a clean boot. If it works, great; otherwise, selectively enable/disable the services (the usual 50/50 method) until you find the one that causes crashing.
If you get another crash while online, I'd love an EA App error report, especially if offline mode continues to work. While it wouldn't help you directly, it would be data for anyone investigating EA App issues. And when playing offline helps, there's a reasonable chance that the problem is the EA App, not Sims 4. I don't know that an error report would be meaningful in offline mode though.
- jazzshoes290827 days agoSeasoned Novice
So unfortunately it crashed twice while continuing to play offline in a clean boot. It also crashed once while online in a clean boot (my most recent session). How do I do the EA App error report please? I already submitted one the same day as my initial comment which is 6 days again now, but I haven't heard anything so I don't know how it works really.
Thanks again