Forum Discussion
puzzlezaddict
2 years agoHero+
SheBiscuit27 As a test, please try playing in a clean user folder. Move the entire Sims 4 folder out of Documents > Electronic Arts and onto your desktop, and when you launch the game, a clean folder will spawn with no content. (Your saves and other content will be in the folder you've moved but temporarily not read by the game.) Don't add anything to this new folder yet; just start a new save and see whether you get another crash when loading a lot.
If the game does crash again, please run a dxdiag and attach it to a post.
https://help.ea.com/en-us/help/pc/how-to-gather-dxdiag-information/