Game crashing

Hi, sorry for the late reply, for some reason I couldn't log into the forum. While I couldn't log in I saw someone on reddit suggesting feeding the crash dumps into chatgpt, so I tried doing that. It pretty much gave me the troubleshooting tips I've already done and didn't work so not much help there, but I've had like 6 crash dump files and it summarized the errors for me like so:
Common Across All Crashes

Faulting module: python37_x64.dll (the built-in Python interpreter Sims 4 uses).

Exception code: 0xc0000005 (access violation → game tried to read/write invalid memory).

Saves: Clean (Num Save Errors: 0, Num Load Errors: 0).

Mods: Not required to reproduce (happens mod-free).

Hardware/Drivers: Dumps do not point to GPU/CPU/driver failures — issue is inside the game engine.

Types of Crashes Seen

Loading Screen Transition Crashes
Dumps: 23704.dmp, 17980.dmp, 10076.dmp
When: Switching Main Menu → CAS → Lot → Play.
Details:
LoadingScreenActiveFlag: 1
Active services: MemoryUsageTelemetryService, ContentDownloadService, CrashReportUploader.
Interpretation: Failure while streaming assets and swapping game states.

Lot / Zone Initialization Crashes
Dump: 18940.dmp
When: Entering a world/lot.
Details:
Systems active: RoutingContext, Terrain Module, Zone Module, Relationship Graph.
Interpretation: Python crashed while initializing lot/world data (routing, terrain, relationship setup).

Simulation / Data Handling Crashes
Dump: 17472.dmp
When: Mid-simulation, not on loading screen.
Details:
Crashed inside Python core (_abc_register, utf_8_encode, utf_16_decode).
Connected with CAS/simulation object handling.
Interpretation: Interpreter error during string/class/object operations in live gameplay.

That being said, do you still need the files (there's 6 currently and I'm trying to produce a new one as I'm typing this). And if so, do you want me to upload them to dropbox again?