ursillybean
3 months agoNew Novice
Game Crashing
I recently purchased the Seasons Update and now my game crashes every half hour sometimes shorter sometimes longer. I've repaired it but it still crashes. HELP.
I recently purchased the Seasons Update and now my game crashes every half hour sometimes shorter sometimes longer. I've repaired it but it still crashes. HELP.
What platform are you playing on? Are you playing on Pc or Mac?
Try resetting your sims 4 folder, and testing in a new save game without putting back any of your data in the sims 4 folder and see if the issue remains.
https://sims4.crinrict.com/eng/2014/09/resetting-the-game-to-factory-settings-without-reinstalling/
I'm on a PC.
Try testing in a clean user folder as posted in this thread.
[GUIDE] Clean User Folder Approach | EA Forums - 12690428
Hi ursillybean
Could you post your Computer's DxDiag?
- Press Windows-Key + R
- Type: DxDiag
- Click on Save all Information.
- Attach the Text File to your post