Game keeps Crashing...
Can someone please help..😭
The issue has been going on for sometime now, it randomly crashes in build mode/CAS, when I try to place a lot from the library, or it just freezes in gameplay and crash...
Forum Discussion
yanyiz This is not an error I've seen before, as far as I can tell, at least in the context of a game crash. Are you still playing without any mods or custom content? If not, please remove the Mods folder again and see what kind of crash you get, if any.
If this happened with no mods or cc present, please close the EA App, open the Task Manager, and make sure the EABackgroundService is NOT in the background processes list. Then go here:
C:\Program Files\EA Games\The Sims 4\Game\Bin
and delete the Python folder inside. Then clear the EA App's cache:
https://help.ea.com/en-us/help/faq/clear-cache-to-fix-problems-with-your-games/
and repair the game (Sims 4 > Manage > Repair). The idea is that the faulting module is located in this folder, so you're deleting the folder and telling the EA App to download a fresh copy.
Unfortunatly I tried deleting python folder and repairing the game but it still crashes.. I honestly don't know what I should do next..😭
This is a different error as in your last error report.
Do you tried without Mods/CC?- Hit Windows key and X.
- Choose either “PowerShell (Administrator)” or “Command prompt (Administrator),” or "Windows Terminal (Administrator)", whichever option is offered.
- Inside PowerShell, CMD or Terminal enter: (You can copy and paste the following cursive text.) DISM.exe /Online /Cleanup-image /Checkhealth
- Press ENTER.
- If errors are found, notify us. If no errors were found repeat steps 1 & 2.
- Inside PowerShell, CMD or Terminal enter: DISM.exe /Online /Cleanup-image /Restorehealth
- Press ENTER.
- The system will start validating soon. If it throws an error, please list it here.
- After it reaches 100% repeat steps 1 & 2.
- Inside PowerShell, CMD or Terminal enter: sfc /scannow
- Press ENTER.
- Post the message you receive at the end of the processes here.
Then: Install the newest NVIDIA driver for your GPU, this one should be more stable then the one you already rolled back.
- Follow this manual to the letter to clean uninstall all NVIDIA/AMD graphic driver components.
IMPORTANT: if you use a Pin to log into Windows 11 don't use DDU in safe mode!
Use it in your normal Windows session. - Install the graphics driver > Go online.
- Test.
Thank you for your reply!!
I followed the steps and seems like there's no error identified, below are the messages at each step of the process:
- No component store corruption detected.
- The restore operation completed successfully. The operation completed successfully.
- Windows Resource Protection did not find any integrity violations.
And I also updated the graphics card driver to the latest Nvidia gameready 581.57, and took out the mods folder, but encountered another crash..Feeling lost now😭
