game keeps crashing during gameeplay (pc)
first of all, the EA app takes like 20 minutes to load my game and when it finally launches it starts off by freezing for a while then it just crashes and all my progress is lost.
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@0709220385088 As a test, please try playing in a clean user folder. Move the entire Sims 4 folder out of Documents > Electronic Arts and onto your desktop, and when you launch the game, a clean folder will spawn with no content. (Your saves and other content will be intact in the folder you moved but temporarily not read by the game.) Don't add anything to the new folder yet; just start a new save, play for a while, and let me know whether and when the game crashes.
If that doesn't help, please run a dxdiag and attach it to a post.
https://help.ea.com/en-us/help/pc/how-to-gather-dxdiag-information/
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