Game keeps crashing
Hi, my game keeps crashing and jumps back to the EA app. I have included the google doc link to the txt file below. https://docs.google.com/document/d/1JC7F-YqCs_8AnNai8gCz-dAvZrGiTRTeUHO6zmrp0Jo/e...
Forum Discussion
Emelyn702 When does the game crash? If it's before the Main Menu, please remove your saves folder from Documents > Electronic Arts > The Sims 4 and try again. If this works, you have a known issue:
Crashes on Mainmenu | EA Forums - 12139111
If that doesn't help, please provide a dxdiag. Click Windows key-R, enter dxdiag in the run box, wait for the scan to finish, click "Save all information," and save the file to your desktop. From there, you can attach it to a reply using the paper clip (Attachment) icon included with the other formatting buttons.
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