Game loses all data and needs repairing
Hi So twice now I have noticed the Sims 4 icon disappear from my desktop and when I play via Origin, I notice that not only have all my creations disappeared, but it's an older version of the game, ...
Forum Discussion
@Riverleigh Sounds like your antivirus program has quarantined the 64 bit exe file and the game started the legacy edition instead.
Check on your virus program if it did something like that and if it did, allow the 64 bit exe to be run.
A repair should then reinstate the file. You might also need to switch back to the 64 bit version in Origin.
Check on your virus program if it did something like that and if it did, allow the 64 bit exe to be run.
A repair should then reinstate the file. You might also need to switch back to the 64 bit version in Origin.
Thank you. I think I've managed to work out how to do that. I will play test it for a week or two and see if that's fixed it 🙂
Hi again
Despite getting my anti-virus (AVG) to allow Sims 4, yet again the desktop icon was deleted and I've had to attempt to repair the game, which failed just now as I'm typing this. I'm not sure what's going on with it. If I'm honest, I've had troubles with Sims for years on and off. So annoying. So buggy. Can you think of anything else I could try?
Thanks so much
~
- @Riverleigh Are you using any other security software ?
Community Highlights
- EA_Cade11 months ago
Community Manager
