Forum Discussion

5 years ago

Game minimizes

Please help!! Today I downloaded The Sims 4 base game to my PC from origin and when I ran the game it loaded perfectly. But then, I installed 10 expansion, stuff and game packs that I own and the game won't open. It gets to the loading screen with blue background with "Sims4" written but then it suddenly restores down and when I maximize it it's just white background and I can't even close the game. What is happening?

1 Reply

crinrict
Hero+
5 years ago
Hi @Iva12345678

Split your thread as your issue seems different then OP

Could you post your Computer's DxDiag?

To gather a DxDiag on your computer, please follow the steps here: https://help.ea.com/en-us/help/pc/how-to-gather-dxdiag-information/

You can attach the txt file to your post directly.

Also are you using mods/cc in your game ?