Game was working fine then I added more MODS, now it won't load. So I took out the mods I added and still nothing. I un-installed and reinstalled, then restarted pc.
Cleared chashe from steam, even had Microsoft customer support go in remotely and try to help me. Please help. It will get to the point of acting like it's showing game starting but it never does.
I'm using windows 11
Hali-5353 As a test, please try playing in a clean user folder. Move the entire Sims 4 folder out of Documents > Electronic Arts and onto your desktop. When you launch the game, if it launches, a clean folder will spawn with no content. (Your saves and other content will be intact in the folder you've moved but temporarily unread by the game.) Don't add anything to the new folder yet; just start a new save and see how it runs.
If you still can't play, please provide a dxdiag. Click Windows key-R, enter dxdiag in the run box, wait for the scan to finish, click "Save all information," and save the file to your desktop. From there, you can attach it to a reply using the paper clip (Attachment) icon included with the other formatting buttons.
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