Game Opens to Blank Screen
The game opens to a blank screen and gets stuck loading or flashing. I am so beyond frustrated I've tried everything suggested. I have no cc and have uninstalled and reinstalled both EA app and the g...
Forum Discussion
RowBeheath If your gaming laptop is an HP Victus or Omen, try one of these workarounds:
- HELP! The Sims 4 crashes during launch or in the main menu | EA Forums - 12048779
- Game won’t launch | EA Forums - 4992631
- Managed to fix my problem where it crashes during launch after update | EA Forums - 4998584
- Disable the Intel iGPU
- Put the laptop in night mode
None of these works for everyone, but something almost always does, so keep trying the workarounds until you find one that lets you play.
If you have a different laptop, please provide a dxdiag. Click Windows key-R, enter dxdiag in the run box, wait for the scan to finish, click "Save all information," and save the file to your desktop. From there, you can attach it to a reply using the paper clip (Attachment) icon included with the other formatting buttons.
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