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marissarenea
New Novice
1 day ago
Solved

Game Pulling Mods/Saves from Onedrive Instead of External Hard Drive

To start I have already checked the guide for missing saves/mods etc. and while that helped me figure out the problem is, I still don't know how to fix it.

I loaded my game for the first time in a while (maybe March) after updating both the game and my mods. But the game had none of my saves loaded. I removed the mod folder completely and tried again, still no saves, but I noticed the game was still saying I have mods installed. After investigation I realized that it is trying to pull from my one drive, which I actively do not use. I don't pay for OneDrive and the free version does not have enough space to hold all my game files/mods/saves. I don't understand why it is trying to use OneDrive, when I've never used it.

Can someone please help me figure out how to make the game pull from the Electronic Arts folder on my external drive?

  • marissarenea​  Sims 4 uses whatever Windows has designated as the Documents directory.  It's possible that during a feature update of the OS, you reenabled OneDrive, perhaps without even realizing it—the notification doesn't make it clear what it means to "start backing up your files" or whatever it says.  Doing so makes the OS move Documents to the OneDrive folder, which means the folder the game uses changes too.  And if you previously created a symbolic link to store the user folder externally, the symlink would be in the old location and not used either.

    Point is, move Documents back to the proper location (your internal drive, NOT the external one), then create, or recreate, the symlink so the game looks at the data on your external.  If you need help with the second part of the process, it's covered here:

    📓[GUIDE] [PC] Choosing where Sims 4 data is stored | EA Forums - 12598500

    Options for dealing with OneDrive are here:

    📓[GUIDE] [PC] Managing OneDrive | EA Forums - 12636625

    Whichever you choose, you'll need to either stop backing up Documents, or move the location of Documents by editing the registry.

3 Replies

  • Thank you! I had previously uninstalled the OneDrive app, but the folder was still there. Once I deleted it everything went back to normal.

  • marissarenea​  Sims 4 uses whatever Windows has designated as the Documents directory.  It's possible that during a feature update of the OS, you reenabled OneDrive, perhaps without even realizing it—the notification doesn't make it clear what it means to "start backing up your files" or whatever it says.  Doing so makes the OS move Documents to the OneDrive folder, which means the folder the game uses changes too.  And if you previously created a symbolic link to store the user folder externally, the symlink would be in the old location and not used either.

    Point is, move Documents back to the proper location (your internal drive, NOT the external one), then create, or recreate, the symlink so the game looks at the data on your external.  If you need help with the second part of the process, it's covered here:

    📓[GUIDE] [PC] Choosing where Sims 4 data is stored | EA Forums - 12598500

    Options for dealing with OneDrive are here:

    📓[GUIDE] [PC] Managing OneDrive | EA Forums - 12636625

    Whichever you choose, you'll need to either stop backing up Documents, or move the location of Documents by editing the registry.

  • Added Context:

    I previously used a mklink (see explanatory youtube video here: https://youtu.be/AaLnm8t7hgk?si=H5foIzIcTc_IunAY ) to connect to my files on the external hard drive. When I did this, my game was saved to my computer NOT a OneDrive folder. I have since tried to do the same thing for a fix, but cannot seem to do so from a OneDrive folder.
    Did the update change the file that was being read to one drive? Why?

    Please help. I just want to play my game.