Game started lagging out of NOWHERE? No change at all, at my wits end...
Firstly, I have never posted before so thank you to anyone who could help. I have played The Sims since 2004, and have always done a pretty good job at researching and fixing problems myself, I have never encountered something like this, I'm completely bewildered. If it helps, I am currently playing on a Macbook Pro 2020, however I've posted in Windows as I play on a windows bootcamp partition with 300gb of dedicated space, so any troubleshooting tends to be more aligned with a windows approach. Please let me know if you need any more information. I know 300gb isn't a ton of space, but I only use my Windows partition for Sims 4.
I have all packs except the Star Wars one, and I play with no CC or Mods after years of playing that way left me bored. The heavy CC i used always caused issues, so I started playing a CC free game and i've stuck with it since because it has always ran flawlessly, even on ultra settings / Laptop mode turned off. I play on long lifespan settings, and the sim I'd played since a toddler is now an elder, so I have been on this one save for a long time and I've never had any issues, I didn't even get simulation lag since getting rid of the mods. Then the other day, nothing happened between me exiting the game one night, and reloading it the following morning, however now I have serious lag issues. My fps stays between 10-13 when I visit more demanding neighbourhoods. Occasionally it says the fps is much much higher, but it still visibly lags when I move the camera. The lag I am seeing in the sims is like nothing i've seen before, there's no "jittering", but it almost moves them in slow motion for a second.
This just happened totally randomly, I had no windows updates or game updates in the time the issue came up, so these are the things i've tried so far:
- updating the game to the new update
- updating graphics drivers
- repairing game through Origin
- disabling origin and making sure my laptop is offline, as well as the online settings deactivated in game
- complete re-install of game and trying with a freshly generated folder with no saves (still lagged)
- as a final resort, re-installed the game again after re-partitioning bootcamp (so basically deleted my entire windows partition on my laptop, and reinstalled it. This left 300gb of space on a fresh windows install, with nothing but TS4 downloaded and it still lagged)
Because the game still lagged after all of this, I understand now that this is likely a hardware problem, which was proven more when i realised the game does run better in Laptop mode, however it still lags a bit even on laptop mode + low settings whereas before it was perfectly running on Ultra. Does anyone know why this might have happened? I've spent all week trying to find out! I only bought this laptop a few months ago as well, so I don't imagine the hardware is damaged in any way? I also play with a pretty good cooling fan underneath, so although it gets warm, I've never felt it get hot.
Thank you if anyone replies, I really appreciate it
@Lcgreen97 Please try playing with Windows set to run Sims 4 in high performance mode. Hit cmd-i (the cmd key stands in for the Windows key), select System > Display > Graphics settings, click the Browse button, and add TS4_x64.exe. Then click Options, choose the high-performance one, and save the change.
If that doesn't help, please run a dxdiag and attach it to a post, of course from within the Windows partition.
https://help.ea.com/en-us/help/pc/how-to-gather-dxdiag-information/